Find answers to the most common questions about our self-drive rental service.
Booking
How do I book a self-drive car?
You can book in 3 easy ways: WhatsApp (fastest - just tap and send a message), fill our short online form, or call us directly. We confirm bookings within 30 seconds on WhatsApp!
Can I book through WhatsApp?
Yes! WhatsApp is our preferred and fastest booking method. Just send us a message with your pickup date, time, and preferred vehicle. We'll confirm availability and complete your booking in under 1 minute.
Can I book for someone else?
Yes, you can book for a friend or family member. However, the person driving must present their own valid driving license and ID at pickup for verification.
Do you support long-term rentals?
Absolutely! We offer weekly and monthly rental packages with special discounted rates. Contact us on WhatsApp for customized long-term rental quotes.
Pricing
Is fuel included in the rental price?
No, fuel is not included. You'll receive the car with a certain fuel level and should return it with the same level. You only pay for the fuel you use during your trip.
Are there any hidden fees?
No hidden fees! The price you see is what you pay. Our rates include 400 km/day, insurance, and 24/7 support. GST is included in all displayed prices.
Is kilometer usage unlimited?
No, it's capped. Every booking includes 400 km/day. Extra kilometres are billed transparently as per class-wise pricing we share on WhatsApp before you confirm.
Is GST included in the price?
Yes, all prices displayed on our website and quoted via WhatsApp are inclusive of GST. No surprises at checkout.
Pickup & Delivery
Where is the pickup point?
Our main pickup point is in Koramangala 4th Block, Bengaluru. We also offer free doorstep delivery within Koramangala area.
Is doorstep delivery available?
Yes! We offer free doorstep delivery and pickup within Koramangala. For locations outside Koramangala, a small delivery fee may apply. Just mention your address when booking.
Can I pick up late at night?
Absolutely! We're available 24/7. Whether it's 3 AM or midnight, we can arrange pickup or delivery at your convenience. Just let us know your preferred time.
Verification & Documents
What documents are needed?
You need:
1. Valid Driving License (original)
2. Government ID (Aadhaar, PAN, or Passport)
That's it! Quick verification at pickup and you're ready to drive.
Is a deposit required?
No cash deposit required for verified users! This is one of our key benefits. Once your documents are verified, you can drive away without paying any security deposit.
What if my document details don't match?
Minor discrepancies (like address differences) are usually fine. However, the name on your driving license must match your ID. If you're unsure, send us your documents on WhatsApp for pre-verification before pickup.
Insurance & Safety
What does insurance cover?
All our cars come with comprehensive insurance that covers third-party liability and damage protection. You're covered for most situations on the road.
What if the car gets damaged?
In case of an accident, contact us immediately. Insurance covers most damages. For minor scratches or dents caused by negligence, repair costs may apply. We'll always discuss this transparently with you.
Is roadside assistance available?
Yes! We provide 24/7 roadside assistance. If you face any issues — flat tire, battery problem, or breakdown — just call or WhatsApp us and we'll help you immediately.
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Still have questions?
We reply instantly on WhatsApp. Our team is available 24/7 to help you.